Refund & Exchange
At RUBY BEIRUT, we take great care in ensuring that every piece of jewelry is crafted and delivered with love and attention to detail.
For this reason, we do not offer refunds or exchanges once an order has been placed.
However, if your item arrives defective or damaged, please reach out to us within 24 hours of receiving your order, and we will gladly arrange a replacement or store credit.
Your satisfaction means the world to us, and we’re here to make sure you love your purchase.